Privacy & Cookies Policy

Last Updated: June 2026

At Paragon Glass, we value your privacy. This section explains how we use cookies and analytical tools to improve our website and provide a better experience for our customers in Abbotsford and the Fraser Valley.

1. Information We Collect

We collect information about you in two ways when you visit our website:

  • Information You Provide: When you fill out a contact or quote request form, we collect personal information such as your name, email address, phone number, and vehicle details to fulfill your service request.
  • Automated Information: We automatically collect standard network data and identifiers (such as your IP address, browser type, and arrival source) through cookies and tracking scripts.
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2. Use of Web Analytics & Advertising Tools

We utilize Google Tag Manager to safely deploy and manage standard, industry-recognized digital marketing tools:

  • Google Analytics 4 (GA4): We use GA4 to understand how visitors interact with our website. This includes data such as which pages you visit and how long you stay. We use default configurations to ensure IP addresses are anonymized. This data helps us ensure our site is fast, easy to navigate, and visible when you search for “windshield repair” or “ADAS calibration” in our area.
  • Google Ads Conversion Tracking & Enhanced Conversions: We use Google Ads tracking to measure the effectiveness of our advertising campaigns.
    • Enhanced Conversions: When you voluntarily submit a lead form on our website, core contact fields (like your email address or phone number) may be captured. This data is instantly scrambled using a secure, one-way hashing algorithm (SHA-256) before being transmitted to Google. Google matches this anonymous token against its own logged-in user accounts to safely attribute a conversion back to a specific ad click, helping us optimize our marketing budget without exposing your raw personal data.

3. What are Cookies?

Cookies are small text files placed on your device. We use “first-party” cookies to keep the site functioning properly (e.g., loading speeds and preferences) and “third-party” cookies (via Google) to securely manage the analytics and advertising metrics described above.

4. Your Choices and Opt-Outs

By using our website, you consent to the collection and processing of data as outlined above. However, you can control your data tracking preferences at any time:

  • Browser Settings: You can configure your internet browser to block all cookies, delete existing cookies, or notify you when a cookie is being saved.
  • Google Analytics Opt-Out: To explicitly block your web activity from being monitored or analyzed by Google, you can install the official Google Analytics Opt-out Browser Add-on.